There are many reasons for Drupal’s outsized presence globally among government websites. Canadian Security Intelligence Service (CSIS).Some 25% of all government websites in Canada now live on Drupal. Some of the other major jurisdictions on Drupal include London, Los Angeles, Washington DC, Buenos Aires, New York State, New South Wales, Western Australia, and Northern Ireland to name a few.Īmong international bodies, 78 out of a total of 117 organizations within the United Nations and World Bank used Drupal as of November 2022, including un.org itself and the International Criminal Court. famously lived on Drupal from 2009 to 2017, an early move by the Obama administration aimed at showing transparency. Several countries-including Australia, Estonia, France, Germany, India, and South Africa-house their central government portals on Drupal, while nearly every other national government uses it for at least some agencies. As of 2021, roughly 56% of the world’s government websites used it. When it comes to government websites, Drupal is everywhere. The Popularity of Drupal for Government Websites Transparency – Governments are expected to be transparent in their use of public money for expenditures such as website development and maintenance.Security – Government websites are particularly vulnerable to cyber attacks, ranging from ransomware and data breaches to election security and unemployment fraud.In a growing number of jurisdictions, compliance with WCAG 2.0 level AA and beyond is required by law.

Accessibility – Governments are held to the world’s highest standards when it comes to web accessibility for people with disabilities.Scalability – Government websites need to be able to expand and evolve alongside the services that they provide access to.

This helps reduce the burden on government employees, whether in person at offices or on phone lines. Flexibility – Government websites are expected to facilitate a wide range of public services.What Matters Most for GovernmentsĬreating an optimal website for a municipality, region, or federal department means checking off a lot of boxes. While COVID-19 helped accelerate the move towards e-government, the public sector still has a lot of catching up to do. A whopping 80% of US federal agencies ranked “poor” or “very poor” compared with just 14% of private sector brands, according to Forrester’s 2019 US Federal Customer Experience Index. It’s little surprise that many government websites struggle to keep up with the tall orders placed upon them. When a Government of Canada web overhaul ran over-budget by over $7 million in 2016, the media had a field day with the story. Governments are also expected to be responsible with the taxpayer dollars they spend on building and maintaining these websites. They’re expected to serve as appealing digital front doors, offer a wide range of online services with the utmost efficiency, and provide an inclusive and accessible experience for all-as we saw in our recent blog post on the best government websites of 2023. Today’s government websites have to do it all for everyone within their jurisdiction, whether that’s a small town of 5,000 people or an entire country.

Government websites have come a long way since the Clinton administration in the US launched the White House website July 1994-one of the first of its kind on the web in July 1994.

Organizations with drupal websites